Untwisting Emotions in Business

Emotions follow us wherever we go and greet us in every situation in life.  We cannot escape them however in business we must deal with them.   The calculation of profit is a mathematical equation that has a very logical and precise path that must be followed.  In business though many situations push and pull to challenge the seemingly logical approach to the profit calculation because of the emotions we bring our day.  If we were to recognize the emotions that are naturally in each business relationship and engagement we may be able to bring more success to the profit equation.   Success in the...
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The Politeness of Conflict

UBS is coming to grips with the loss its ‘rogue trader’ has inflicted on its balance sheet.  The latest tally is approaching $2.3 billion which is a stagger sum of money.  It is safe to say that the hows and the whys will be sorted through, and debated for the months to come.  The one description of Kweku Adoboli (the rogue trader) that struck me in the Wall Street Journal is how his co-workers described him as being extremely polite.  Being polite is certainly a favorable character trait especially when it allows you to hide $2.3 billion in losses.  Of course if he were a rude...
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A Scrum for the Office

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